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Top 10 Review Websites to Get More Customer Reviews On
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Top 10 Review Websites to Get More Customer Reviews On

March 22, 2024

In the table below, U.S. Ranking, % U.S. Traffic and Average Monthly U.S. Traffic (unique visitors) data are sourced from Alexa. Companies should try to get business reviews on business review sites that are going worries, review sites that people learn about (and also most likely to) and that are relatively friction-less (websites consumers have visited or can enter very easy to leave a review).

Review WebsiteU.S Alexa RankingReviews Best ForAvg. Monthly U.S Traffic% U.S Traffic (Total)Google My Business1any business158.03 million34.30%Facebook3any business85.57 million29.10%Amazon4e-commerce related85.44 million55.40%Yelp52any business40.47 million89.10%Trip Advisor88related to food, restaurant, travel28.27 million53.40%Yellowpages402any business10.5 million85.30%BBB (Better Business Bureau)824any business6.15 million88.90%Manta1,002any business6.48 million70.50%Angies List1,150service related business5.44 million88.90%Foursquare1,561any business, mostly restaurants3.67 million23.10%

Learning more about the top 10 review websites

No 1 review site: Google

Average monthly US traffic (Alexa): 158.03 million

US ranking (Alexa): 1

Business reviews for: any business

Google My Business is a free tool for companies to manage their online presence across Google, including Search and Maps. Google My Business puts business data on Search, Maps and Google+. Google customer reviews appear in search and are known to boost SEO, so they are vital to the credibility of all businesses. Your company should aim to be on Google's snack pack in order to be easily found when consumers conduct a local search.

No 2 review site: Facebook

Average monthly US traffic (Alexa): 85.57 million

US ranking (Alexa): 3

Business reviews for: any business

Facebook is a social networking platform where users can create profiles, upload images and videos, send messages and keep in touch with friends, family and follow their favorite companies and brands. Since consumers are connecting more with brands online, It is important that your business is proactively monitoring your social media mentions on social media networks at all times. Facebook is gaining momentum towards being one of the most popular business review websites. Most users on the website already have a Facebook profile, so the process to leave a business review is relatively friction-less.

No. 3 review site: Amazon

Average monthly US traffic (Alexa): 85.44 million

US ranking (Alexa): 4

Business reviews for: e-commerce related transactions

Amazon is a popular go-to business review site for e-commerce products. For companies that do any amount of e-commerce, Amazon is a key source of information. While Amazon as a review website is more targeted and fitting for Amazon marketplace partners, it is a worthy website to keep in mind, particularly for retailers about what consumers like about specific products and how the service aspect of transactions were managed.

No. 4 review site: Yelp

Average monthly US traffic (Alexa): 40.47 million

US ranking (Alexa): 52

Business reviews for: any business

Yelp is a review site where users can post reviews about local businesses. Yelp has become a name synonymous with business reviews, as the website has over 102 million reviews and counting. As the world's largest outlet for online customer reviews expands, it might be time for all small businesses to start caring about what customers are saying online; and more specifically, about their Yelp reviews.

No. 5 review site: TripAdvisor

Average monthly US traffic (Alexa): 28.27 million

US ranking (Alexa): 88

Business reviews for: any business

TripAdvisor is a travel website company where consumers can leave business reviews of places they've gone to. Customers can also reserve rooms, find flights, find to do and reserve tables at participating restaurants. TripAdvisor runs sites globally in over 25 countries.

No. 6 review site: Yellowpages

Average monthly US traffic (Alexa): 10.5 million

US ranking (Alexa): 402

Business reviews for: any business

YellowPages is an online internet yellow pages directory owned by YP. YP is a local marketing solutions provider that focuses on helping local businesses (and the communities within) expand.

Companies can manage their reviews on the review site after claiming a free business listing on their page.

No. 7 review site: Better Business Bureau

Average monthly US traffic (Alexa): 6.15 million

US ranking (Alexa): 824

Business reviews for: any business

The Better Business Bureau aims to help people find and recommend businesses, brands and charities they can trust (bbb.org).

Based on a business rating review system, BBB educates customers and helps consumers in finding trusted companies. The Better Business Bureau tries to protect customers from deceptive business or scammers. Company accounts on BBB include a short company bio and a record of complaints made about the business, along with an A-- F score.

No. 8 review site: Manta

Average monthly US traffic (Alexa): 6.48 million

US ranking (Alexa): 1,002

Business reviews for: any business

Manta is an online small business service directory, search engine and review site that provides small businesses with the information to network. The site helps small businesses connect and expand through their community where customers can purchase from, partner with, and connect to companies.

No. 9 review site: Angie’s List

Average monthly US traffic (Alexa): 5.44 million

US ranking (Alexa): 1,150

Business reviews for: service related businesses

Angie's List is a service listing and review website that provides user-based rankings and reviews of service professionals in local areas. Since Angie's List is a paid review website, it is known to be less filled with rambling reviews from customers and spam. Users rate companies using a report card scale from A-F on price, quality, responsiveness, punctuality, and professionalism. Angie's List is divided by categories such as home, auto, health, pets and services.

No. 10 review site: Foursquare

Average monthly US traffic (Alexa): 3.67 million

US ranking (Alexa): 1,561

Business reviews for: any business, mostly restaurants

Foursquare is a local search and discovery service mobile app. The app helps users find new places/businesses through other Foursquare business reviews. Users can let friends know where they are and know where their friends are. Regardless, with 55 million monthly active users, Foursquare is a powerful force to track customer loyalty and feedback.

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